Documentation / Wide-format plotter

Epson SureColor T3170

Service documentation · revision 2024.09 · reviewed by the PrintDoc workshop team

Compact 24-inch plotter for small drawing offices. Sits on a desk, prints posters and A1 drawings.

On this page

1. Specifications 2. Installation 3. Drivers and integration 4. Maintenance schedule 5. Common faults

1. Specifications

TypePiezo inkjet, wide format
Media widthUp to 610 mm (24 in) roll
SpeedA1 line drawing in about 34 seconds
Resolution2400 x 1200 dpi
InksFour cartridges, pigment
ConnectivityWi-Fi, Wi-Fi Direct, Ethernet, USB
Media handlingRoll plus single-sheet feed, auto cutter
FootprintDesktop, roughly a metre wide

2. Installation

  1. Unlock the carriage before power-on — the lock is a plastic tab on the right side, easy to miss.
  2. Charge the ink system on first power-up and leave it alone for the full cycle.
  3. Load the roll into the top compartment and let the printer measure it. Do not force it past the sensor.
  4. Join the network from the panel, print the network status sheet, note the address.
Keep the transport locks and packaging until the machine has run a full week without fault. Wide-format and industrial units are shipped with several restraints, and a missed one shows up as a media fault days later.

3. Drivers and integration

4. Maintenance schedule

Intervals assume normal duty. Dusty warehouses and continuous shifts need the shorter end of every range.

WeeklyPrint at least one page. Piezo heads left idle for weeks clog, and clearing them costs more ink than the page would.
MonthlyNozzle check. Clean only if the pattern shows gaps.
Every 6 monthsWipe the roll compartment and the cutter rail.
YearlyCheck the maintenance box level; it is a user-replaceable cartridge.

5. Common faults

Faint or missing lines after a break in use

Dried nozzles. One cleaning cycle, then a nozzle check. Three cycles maximum, then rest the machine an hour.

Media feeds crooked

The roll flanges are not tight against the core, or the leading edge is uneven.

Prints stop halfway with a media error

The measured roll length ran out. The counter is an estimate — reset it after loading a fresh roll.

Wi-Fi drops overnight

Band steering on the access point. Fix the printer to 2.4 GHz and reserve its address.

Colour bands on large fills

Alignment. Run the automatic head alignment from the panel with plain paper loaded.

Isolate the machine at the mains before reaching into the media path. Thermal printheads and fusers hold heat for a long time after the last job, and cutter blades stay under spring tension.

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