Plotters, label printers and till printers behave nothing like an office laser. Different media, different failure modes, different maintenance. This library covers the models we service.
Roll-fed machines for drawings, site plans and posters.
36-inch technical plotter for drawings, site plans and posters. Roll and sheet feed, network printing from CAD.
Open documentation →Compact 24-inch plotter for small drawing offices. Sits on a desk, prints posters and A1 drawings.
Open documentation →36-inch plotter aimed at technical drawings and posters. Five-colour ink set, quiet enough for an open office.
Open documentation →Thermal transfer and direct thermal, from the warehouse floor to the shipping desk.
Industrial thermal transfer printer for warehouse and logistics labels. Metal frame, built for continuous shifts.
Open documentation →Desktop direct-thermal label printer for offices, shipping desks and asset tags. No ribbon, no ink.
Open documentation →Till and hospitality printers, where a stopped printer means a stopped queue.
Thermal receipt printer for retail and hospitality tills. Fast, quiet, and the default choice for POS integrations.
Open documentation →Almost every call-out we get on this equipment comes down to media, not electronics.
Roll width, ribbon width, gap or black mark, thermal side up or down. Get one wrong and the machine looks broken while being perfectly healthy.
A thermal printhead has a rated life in inches. Cleaning it at every ribbon change roughly doubles what you get from it.
Adhesive and paper dust are the causes. Clean the track rather than forcing the blade, and never power-cycle mid-jam.
Sensor calibration after a media change takes fifteen seconds and prevents most skew and skipped-label complaints.
A till or a warehouse printer that changes IP stops a process, not just a print job. Reserve every address.
Tell your service contact. We add pages for the equipment actually under contract, and revise them when firmware changes behaviour.